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Operations Associate

Department: Program Operations
Location: Chicago, IL

Operations Associate
Digital Manufacturing and Design Innovation Institute (DMDII), UI LABS

+ About DMDII

The Digital Manufacturing and Design Innovation Institute (DMDII) is where innovative manufacturers go to forge their futures. In partnership with UI Labs and the Department of Defense, DMDII equips U.S. factories with the digital tools and expertise they need to begin building every part better than the last. As a result, our more than 300 partners increase their productivity and win more business.

+ Position Overview

UI LABS is actively recruiting candidates for the position of Operations Associate, reporting to the Manufacturing Manager. This person is responsible for factory logistics tracking, procurement of parts, project invoice review and other project management administrative tasks. Demonstrated experience is required in areas that include record keeping and status reporting, customer interface and information / material management. The ability to multitask in a variety of areas and interface directly with UI LABS members is critical.

+ Key Responsibilities

  • Track factory equipment procurement (receipt and invoices)
  • Factory equipment procurement process from order to receiving
  • Member agreement / invoice status and follow-up
  • Meeting coordination
  • Update department metrics
  • Keep record tracking systems updated
  • Highlight and escalate problems when appropriate
  • Monitor project contracts and ensure compliance with terms and conditions
  • Aid in the development and completion of project templates
  • Review and approve project invoices
  • Monitor project deliverable status
  • Other duties as assigned

+ Position Requirements

  • Associates degree or equivalent
  • 1-2 years of experience in logistics, tracking, or other equivalent work
  • Strong written and verbal communication skills
  • Experience in providing logistics support in an engineering or production organization
  • Experience with direct interface and follow-up with customers / members
  • Detail-orientated and organized self-starter
  • Ability to work on multiple projects simultaneously
  • Office and clerical experience

+ How to Apply

Please apply online at by clicking on the link to the position posting and submitting an application including your resume and a cover letter explaining why you would be a good fit for this role and UI LABS.† Tip: Meeting the qualifications is important, but a great cover letter will set you apart!

+ Work with Us

UI LABS is a results-oriented, lean, collaborative tech organization and 501(c)(3) nonprofit. We are hard-working, mission-driven, flexible, and work with a sense of urgency. We hire tech-savvy, committed, self-starters who can think outside the box, and have a strong capacity to learn and adapt to the needs of the organization and role through both skill and grit. All-star employees excel without the help of administrative support, and donít mind rolling up their sleeves and getting their hands dirty (figuratively!). Additionally, people who love to solve problems, no matter how big or small, find they are a good fit for UI LABS.

Our LEED Certified, state-of-the-art facility features 12 conference rooms and event spaces, a manufacturing floor, and a bustling open-office environment. UI LABS is a collaborative space, hosting many events for our partners and other prestigious organizations. Being able to engage with staff and visitors in a positive, professional, helpful manner is critical.

Located on Goose Island in Chicago (just north of downtown), UI LABS is a 10-minute walk from the North and Clybourn Red Line stop, a 20-minute walk from the Division Blue Line stop, and accessible by a variety of other public transit options; additionally, we have free parking available for employees.

+ About UI LABS

UI LABS is a tech organization driving the digital future of manufacturing and cities. We help companies solve problems far too big for them to solve on their own and connect them to innovators at universities and startups. By guiding our more than 300 partners through complex projects, we help them deliver cutting-edge solutions to their customers, improve their financial performance and transform industries. UI LABS encompasses the Digital Manufacturing and Design Innovation Institute (DMDII) and City Tech Collaborative.

+ Anti-Discrimination Policy and Commitment to Diversity

UI LABS is proud to be an equal opportunity employer, committed to creating a diverse environment in our workplace, our communities, and within the tech industry. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, disability status, economic circumstance, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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